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Paloma Hotels is a happy place for everyone...
As we celebrate our 40th anniversary in hospitality with the same enthusiasm, passion for innovation and thirst for high quality as our first day, we believe that there is a perfect Paloma for everyone.
Our vision has always been to create a “happy place” for our guests with our happy staff by providing excellent service at high
Paloma Hotels quality, thus meeting different needs of all guests of all ages.
Albert Einstein
Be a part of Paloma Hotels family, create your own career path
with the endless possibilities...
The next step in your career could lead to your greatest adventure.
Change and develop your future and have a great career at Paloma hotels.
As Paloma Hotels, we own Paloma Finesse, Paloma Orenda, Paloma Perissia, Paloma Oceana, Paloma Foresta, Paloma Pasha and Paloma Marina Suites in Turkey, and we’re still growing.
Opportunities abound! Discover your new future.
Paloma Hotels is a happy place for everyone...
As we celebrate our 40th anniversary in hospitality with the same enthusiasm, passion for innovation and thirst for high quality as our first day, we believe that there is a perfect Paloma for everyone.
Our vision has always been to create a “happy place” for our guests with our happy staff by providing excellent service at high
Paloma Hotels quality, thus meeting different needs of all guests of all ages.
For online booking made on the web-page of Paloma Hotels,
The owner of the booking and the hotel are deemed as accepting mutually the validity of articles stated below.
1. General Conditions on Booking:
On the menu of Online Booking, as many room as you chose are booked for you at the indicated price. The prices included all taxes. Your booking is to be guaranteed once your payment is received by the hotel. Unpaid bookings give the hotel the right to cancel it.
2. Guarantee Booking – Payments:
For the booking to be included within the scope of guarantee, the booking price must be paid. Credit Card: In the Online Reservation Menu, you can make the full payment or 50% prepayment. For 50% prepayments, the remaining 50% will be charged 1 month before the check-in date. For payment by Bank transfer, please contact by info@palomahotels.com. Your bookings are guaranteed as in the confirmation mail sent to you by the system.
3. Reservations can be canceled free of charge up to 30 days before check-in.When reservations are canceled between 29 and 15 days before the check-in date, 35% of the total accommodation fee is charged as No Show fee and the remaining payment is refunded. In case of cancellations with less than 14 days, the total accommodation fee (100%) will be charged as No show fee.All transaction costs belong to the owner of the booking in reimbursements. For non-cancelled bookings, if not checked in the hotel, the total cost of accommodation or prepaid amount is invoiced as No- Show. Paid amount is not reimbursed. 24 hours after the check-in hour, the hotel has the right to cancel the bookings which are not checked in yet. If the cancelled room is sold to another customer, the right for reimbursement is not given to the owner of the booking. If the hotel accepts the reimbursement of installments by credit card, the procedure of reimbursement is carried out within the framework of the refund conditions of the banks.
4 General Rules:
Paloma Hotels serves its customers in line with the concept of all included and Half Board. The content of this concept is available on our webpage. ’The current condition has been acknowledged as a Force Majeure event due to the fact that as the epidemic disease of the respiratory tract known as coronavirus (Covid-19) poses a serious health risk globally, it was proclaimed by the World Health Organization as an “International Public Health Emergency” first and then a ‘Pandemic (Global Epidemic).’ The HOTEL may make alterations temporarily in conditions of the services to be provided within the scope of this Agreement, in line with the measures taken or to be taken by all the domestic institutions and organizations, particularly the T.R. Ministry of Interior Affairs, upon the recommendations of the Coronavirus Scientific Committee constituted within the T.R. Ministry of Health as well as the global measures taken for the prevention of the spread of the pandemic that is the subject matter of the said force majeure event. In such case, the GUEST acknowledges, declares, and undertakes in advance that he/she will not hold the HOTEL responsible asserting violation of the Agreement, defective service, or any similar allegation and that it will not make any claim of rights and receivables against the HOTEL within the scope of the Nr. 6502 Law on the Protection of Consumers and other legislation.Your expenses except all included or Half Board concepts are charged on your room bill and they must be paid before checking out. Check-in hour on check-in day: it is 14:00, Check-out hour on check-out day is 12:00. Please note your request for an early check-in at the moment of booking. Please get in touch with the Reception for your requests to leave your room and the hotel after 12.00. An extra fee per person is charged for early check-in and late check-out. The Hotel and the owner of the Booking can make a contract under different conditions by agreeing mutually and written. The new contract is valid for the conditions stated on the additional agreement. For the articles which are not stated on the additional agreement, this contract (Online Booking Rules and Conditions) applies. Our Online Booking Rules and Conditions contract is updated occasionally. The latest and the most valid one is available on www.palomahotels.com.
5. Pledge of Confidentiality and Our Security Policy : Credit Card Security
www.palomahotels.com has been configured using the most recent technology so that uninterrupted service may be offered to you round the clock.
Security of this website is provided by the world-famous web security company Comodo SSL. This website holds a COMODO 128 Bit SSL(*) Certificate.
(*) SSL ensures that the transmitted data can be decrypted strictly and only at the right address.
Before being transmitted, data are automatically encrypted and then can be decrypted by the right recipient only. The confidentiality and integrity of the operation and the data is protected through authentication at both sides. The power of an encryption method used in data traffic in relies on the key length. The key length is very important for data protection. The SSL protocol uses 40 bits and 128-bit encryption. 128-bit encryption has 2,128 various keys and solving this encryption requires a huge cost and time.
Information Security
www. Any sensitive and personal information received from users of www.palomahotels.com is kept up to highest electronic and physical security standards, and is used in a system, accessible by only authorized personnel with prior user consent and in absolutely necessary cases, in compliance with applicable laws of Turkey and international regulations. www.palomahotels.com undertakes and warrants that, without prior user consent, it will disclose sensitive and personal information received from users to no party under any designation for any reason whatsoever or share such information with no third party or in a way abuse the same. Name, address, phone and similar information is received to ensure that the service offered to you may be rendered in an error-free manner and without disruptions..
Confidentiality Policy
It is applicable to all the websites having the URL www.palomahotels.com.
If you see Paloma Hotels otel logo on any website, this does not necessarily mean that these security rules are
applicable to that website. You must check the URL and make certain that it is a page really belongs to
Paloma Hotels otel, as there may be people attempting to use our logo either without permission or for illintentioned
purposes. In such cases, please contact us. Our address is: info@palomahotels.com
Clarification Text on Processing of Personal Data of Employee Candidates
This document has been issued to fulfill the obligation of clarification for employee candidates of the employer that has the capacity of Data Controller whose personal data are processed in accordance with the Law No. 6698 on Protection of Personal Data (“LPPD). Your personal data obtained by us as Data Controller Diana Otel Yatırımları ve İşletmeciliği A.Ş. (“Employer”) from kariyer.net are processed to establish, maintain and manage, etc. business relationship. Detailed information and your rights about processing, storing and sharing of your data obtained through kariyer.net are as follows.
Your personal data obtained by employer from kariyer.net are:
Your identity information; identity card, driver license details such as name and surname, identity number, nationality, place and date of birth, age, sex, etc.
Your contact details; residential address, e-mail, telephone number, place of residence.
Your information on family status; your marital status, number of children, information on persons dependent on you.
Your visual and audio records; photograph.
Your information on health required for employment; blood type, chronic diseases, body status, COVID-19 case information, COVID-19 contact information, body temperature, thermal camera measurement.
Your information on location; travel history.
Information on your educational, business and professional life; employment history, employer names, information on schools you graduated from, professional skills, educational certificates, CV, certificate of military service, height, weight, size, shoe size, reference information and all personal data contained in your personnel file that you directly or indirectly submitted to the Employer.
Your information on safety of physical place; camera records.
Your personal data are processed by the employer to conduct application, interview and recruitment processes of candidates, plan candidate selection process and perform assessment processes for suitability for the relevant job, record your information contained in your CV for prospective confirmation,
Conduct emergency management processes, carry out and audit employer’s operations in accordance with the relevant regulations, carry out occupational health and safety activities, conduct information security processes,
Inform authorized persons, institutions and organizations,
Keep and track visitor records and carry out storing and archiving operations,
Contact references submitted to our company and perform relevant reference controls within the scope of suitability for the job,
Determine and evaluate training, health, qualification and skills required for conditions of the work, evaluate the candidate for future positions in case of negative conclusion of the job interview,
Record each action via security cameras to ensure security of the workplace and working areas, create a candidates database by Human Resources department and perform listing, reporting, verifying, analyzing and evaluating processes.
In accordance with the rules on sharing personal data contained in the LPPD with local and foreign third parties, your personal data may be shared with third parties, consultants, suppliers, legally-authorized public institutions and private persons including business partners, service-provider banks, insurance companies within the frame of terms and purposes for personal data processing specified in the articles 8 and 9 of the LPPD in order to plan and conduct organizational, administrative, commercial, legal and financial processes, receive consultancy and services for such processes, provide services and fulfill legal obligations, etc. in line with the purposes mentioned above.
Your personal data obtained from kariyer.net are obtained and processed by the Employer as a result of interviews conducted and documents submitted during and after establishment of employment relationship with various methods such as performance measurement carried out throughout the service period after employment relationship is established and fully or partially automated methods like computers, mobile phones and other electronic devices provided by the Employer or nonautomated/physical methods as a part of a data recording system.
Your personal data may be processed as per conditions specified in the articles 5 and 6 of the LPPD on personal data processing if it is expressly provided in the laws, especially occupational health and safety regulation according to the articles 5/2/a and 6/3, if there is an actual impossibility according to the article 5/2/b, for drawing up, executing and terminating service contract according to the article 5/2/c, for the Employer to fulfill his/her legal liabilities according to the article 5/2/ç, if it is mandatory to process data to establish, use or protect a right according to the article 5/2/e and if data processing is required for legitimate interests of the data owner without prejudice to fundamental rights and freedoms of persons according to the article 5/2/f. If any of legal reasons specified above is not implemented, your personal data may only be processed upon your express consent according to the articles 5/1 and 6/2.
As per the article 4 of the LPPD, your personal data obtained from kariyer.net are kept as long as employment relationship continues, for periods contained in the relevant laws and for necessary periods after employment relationship ends according to storage obligations arising from the regulation. In any case, your health data are kept for 15 (fifteen) years (due to responsibility of the employer given by the article 7/1-b of the Regulation on Occupational Health and Safety Services). All your data are deleted, disposed or anonymized ex officio or upon your request if reasons for data processing are eliminated as per the article 7 of the LPPD.
Necessary technical and administrative measures details of which specified in “The Policy on Protection and Processing of Personal Data” at www.palomahotels.com are taken to prevent your personal data obtained from kariyer.net from unauthorized processing and access and ensure your data are preserved in accordance with the article 12 of the LPPD. In addition, in case your personal data are shared, the Employer takes necessary measures about the contract in order to prevent third parties that your personal data are disclosed to from disclosing and processing your data illegally and ensure they comply with provisions of the regulation.
In accordance with the Article 11 of the LPPD on your personal data processed by the Employer;
Within this frame, you may use following channels and procedures for your applications that you will submit to our Company in written within the scope of the article 11 of the LPPD.
You may deliver your request containing your explanations to use your rights mentioned above and in the article 11 of the LPPD with your identity information to kvkk@palomahotels.com with your secure electronic signature.
Your applications will be replied within 30 days. If transaction requires an extra cost, you may be subject to a payment according to a tariff to be determined by the Board of Protection of Personal Data.
Diana Otel Yatırımları ve İşletmeciliği A.Ş.
+90 850 440 00 00
